In a time of crisis, far-sighted thinking needs to be matched by rapid short-term action if the biggest opportunities are to be unlocked (and in some cases, the worst near-term risks avoided).   To be effective, you need to minimize the time taken between idea generation and action, whilst still ensuring that the underlying thinking is properly tested so that you don't just jump from the COVID-19 pan into the fire.

We share below a simple framework we have used to guide our own internal initiatives as well as to help clients globally to develop and launch rapid response initiatives.  Please do call if we can help you too.

As countries and economies plunge through the COVID-19 Crisis, one thing is clear - there will be no return to the old 'normal', whatever that was.  Whilst we can be sure that the health environment will eventually return to normal, this is likely to take some time.  Thus there will be a gap between the short-term lock-downs that many people are living under and a new normal becoming established.  

As with any period of crisis and significant change, with the right mindset there is a golden opportunity to accelerate changes that are beneficial to businesses, employees, customers, suppliers and the wider community.  We provide below a simple framework that we have been using both within our own business and with clients around the world.  Note the emphasis on finding near-term opportunities to take action that creates long-term strategic value.

COVID-19 has had a profound impact on many people and many businesses. Whilst the immediate repercussions have been negative for many, some businesses have seen a leap in demand.  With this in mind, it's helpful to think about both the short-term and long-term effects in understanding how your own business, as well as the businesses of your customers and your suppliers, may be impacted. 

Meanwhile, for more perspective on how to understand the changes that are under way and how to address the resulting challenges, please read Crisis, Creativity and Collaboration.

For those that prefer this in a simpler infographic!​

remote_working_toolkit_-_pottinger.pdfIsolation is a team sport!
I've been working flexibly and remotely for five plus years, ever since my family moved to New York.  So I've had plenty of experience of what works and what doesn't when it comes to remote working.  As millions - maybe tens of millions - try this for the first time, I've summarised my thoughts in this note - click the image for more.
Please feel free to share!

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